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It’s that time. 2015/2016 Annual Assistant Subscription invoices are now posted. Once again, this billing notice is only for our customers who are assistants. If you are an agent or broker who would like to pay on behalf of your assistant, you may do so.

View Your Invoice & Make a Payment

Visit to view your invoice and make a secure, online debit/credit card payment.

>>Online Payment Tutorial (.pdf download)

Other Payment Options

Phone Payment

Credit cards are accepted over the phone by dialing 1-800-686-7451 (option 4).

Payment by Mail

Checks are accepted through mail as long as the check is received by October 1 at 5 p.m. (ET). Please ensure the check reflects the total amount due. Please make check payable to "MFRMLS". Please write your MLS Login ID on the check.

Mailing Address: My Florida Regional MLS, C/o Accounting Dep’t, 555 Winderley Place, Suite 320, Maitland, FL 32751

Do you have an agent or broker who pays your annual subscription?

If your agent or broker pays your annual subscription he or she can also make a payment on your behalf, as long as they have your MLS Login ID.

Payment Deadline: October 1, 2015, by 5 p.m. (ET)

Note: If payment is not made by the deadline, a $25 late fee will be applied to your account and your account (and MLS access) will be suspended.


>>Click here for answers to Frequently Asked Questions

Call us at 407-960-5300 (1-800-686-7451). Or email


• MLS fees are non-refundable in full or pro-rata.

• The 2015/2016 Assistant Subscription year is October 1, 2015, through September 30, 2016.

Thank you for your subscription. We appreciate the opportunity to serve your business needs.

Coming Soon: Annual Assistant Subscription Invoices

Just a friendly heads up that we will post annual assistant subscription invoices to assistant accounts on or around September 1. If you’re an assistant, we will notify you once your invoice is posted to your account.

We will provide more details, including deadlines and payment options, once the invoices are posted.

Thank you, and we look forward to serving your business needs.

NEW ‘Agent Special’ Access Level

Attention brokers: In the Broker Authorization tool there is a new access level called ‘Agent Special.’

Agent Special — Helping Brokers Manage Withdrawn Listings

Agent Special, like the ‘Agent’ access level, will allow your agent(s) to add and edit listings, with one major difference:

Any agent with the ‘Agent Special’ access level can not change a listing to or from Withdrawn (WDN) listing status.

Why the change?

Based on broker concern about the ability of agents to change the status of a WDN listing, MFR surveyed brokers in order to get their feedback. The resulting feedback supported the addition of a new access level in Matrix that would give agents the ability to add or edit listings without being able to use the WDN listing status.

If you have any questions, please call us at 407-960-5300 or 1-800-686-7451. Or you can email us at

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