What's being done by MFRMLS to help reduce fines?

Friday 16 March 2007

Our efforts to assist in reducing Tax ID violations have resulted in that category dropping from first to fifth in the top five list! We credit this success to the new Listing Maintenance classes, E-zine articles, and the Tax ID Pop-up.

Fines for other violations are also on the decrease (compare to the January's statistics). This means you have a more accurate MLS. But there is still work to do.

In February, the number one violation was Photos, followed by Compensation, Status, and Contacts. In March 2007 we added another pop-up on the "Photo Instruction" field which states, "If you have selected 'Broker Loaded', please upload one exterior front photo in the 1st slot within seven business days to avoid a fine." Based upon the success of similar pop-ups on other critical data fields, we expect the photo pop-up to reduce fines for this violation.

Subscriber Outreach

We don't like issuing fines; however it has proven a very successful way to help keep the MLS as accurate as possible. As part of our education campaign, when an agent is fined, the MFRMLS staff encourages them to begin quality control procedures for new listings and to check their inventory on a regular basis. If an agent requests, we are happy to review all of their listings for other possible listing errors, allowing the agent to make quick corrections to save from potentially receiving more fines. This one-on-one customer education has shown positive results by reducing the incidence of multiple violations by the same person.