Keeping Up With Your Success

Friday 02 February 2007

MFRMLS is growing to meet your needs

MFRMLS has experienced tremendous recent growth in the number of subscribers in our region. In an effort to meet your growing demand for increased services to keep up with your success, we have moved into new quarters adjacent to our previous headquarters in the ORRA facility on Lee Road, and now our new physical address is 5032 Goddard St, Orlando, FL 32804.

The new facilities will expand our capabilities to provide additional administrative and support-desk personnel to keep pace with your needs. For example, we appointed Colin Rosario to Director of MLS Technology Initiatives, and we hired Deanna Harris as the Help Desk Manager.

Deanna Harris, formerly Assistant Vice President and Director of Help Desk operations with Enterprise Car Rentals, is committed to making our help desk even more helpful. Her new initiatives will bring the help desk to a new level of friendly, professional customer service.

Former help desk guru Colin Rosario will work to create smooth integrations of all new additional features and the upcoming release of MLXChange 3.0. Colin will oversee and manage all technical initiatives, programs, and interfaces - and he'll be responsible for coordinating the requirements of outside vendors for MLS data. In addition, he'll participate in resolving system technical issues and facilitate delivery of technology-related products and services.

A simple way to help us help you is to call the correct number when you have questions. The Administrative Desk (for rules and regulations-related questions, fines, etc.) is at extension 7298, and the Help Desk (for technical computer system-related questions) is at 7288. If you call the right desk, you'll enjoy faster service.