Staff Directory

Do you have technical questions about an MLS product? Visit our online Help Desk or click on Live Chat.

Live Chat is only available during normal business hours.
Please visit our FAQ page

We're Moving! Feb 2012

Effective February 6, 2012 the My Florida Regional MLS corporate office (including My Florida Commercial Real Estate & MyFloridaHomesMLS.com) will relocate to Maitland, FL.

Our new address will be: 555 Winderley Place Suite 320 Maitland, FL 32751

Mongo Discontinuation

Effective January 1, 2012 MongoFax is no longer be offered as a Member benefit through MFRMLS.

TransactionDesk's InstanetFax, is a free alternative faxing solution offered through your membership.

Short Sale Assistance Desk

Click here to read the Introductory Letter

Click here to connect directly to the Short Sale Assistance Desk.

My Tip of the Week

1/30/12

Statistics: Did you know you have access to several different statistical programs in the MLS?

1. IMAPP Residential Statistics: Click on Tax Search in MLXchange, then select the county out of the drop down list (i.e. Pinellas). Next, type in an address and click Perform Search. Click on the Residential Statistics Button on the right side.

2. MLXchange (Search Statistics): Click on Search, type in the criteria (i.e. subdivision, property city or property address), click the Statistics button at the bottom of the Search screen.

3. MLXchange (Market Conditions Report): Click on Search, type in the criteria and click on the Results or Details button. Then, click on the Market Conditions Report link on the left.

4. MLXchange (Reports): Click on Search, type in the criteria and click on the Results or Details button. Next, click on a listing and then click on any of the reports in the left column, such as Real AVM, Listing/Market Activity, etc... (Also, are you using Data Co-op? A direct link to Data Co-op can be found in the SmartLinks section of MLXchange. With Data Co-op, you can access many of the reports in MLXchange, in addition to more map features, etc... Click on the following link for more information: http://www.mfrmls.com/member-benefits/mlxchange-benefits/data-co-op)

5. Stats IQ: One of the newest MFRMLS products and services, Stats IQ offers advanced statistics in easy-to-read, intuitive graphs and reports. Click on the following link for a direct link to the Stats IQ website, as well as more information: http://www.mfrmls.com/member-benefits/stats-iq

Online Payment Center

Facebook

Twitter

MFRMLS: Our 1-800-686-7451 number and live chat are back up and working! We apologize for the inconvenience.

MFRMLS: Please note! Due to our current move, our 1-800-686-7451 number has unexpectedly gone down until further notice.... http://t.co/QCK69ADc

MFRMLS: Today is moving day at MFR please begin using 800-686-7451 to reach us as our phones will do down at 12:30pm... http://t.co/wEcyPATD

Follow MFRMLS on Twitter

Opt-In Form

Board of Directors Login

Staff Directory

Executive Department Help Desk Administration (Compliance & Member Services) Education & Marketing Information Technology Data Services Accounting




Executive Department Office Hours: Monday–Friday: 8:00 AM–5:00 PM (unless specified below) Back to Top
Merri Jo Cowen, RCE, e-PRO® Chief Executive Officer 407-960-5301 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Jay Markell, CPA, e-PRO® Chief Financial Officer/Chief Operations Officer 407-960-5302 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Carole Burgess, RCE, e-PRO® Vice President of Administration 407-960-5303 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Deanna Rogers, e-PRO® Vice President of Business Development 407-960-5304 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Jennifer Thompson-Kersting, e-PRO® Vice President of Marketing & Education 407-960-5305 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Melissa King Executive Assistant 407-960-5310 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Back to Top
Help Desk

Help Desk Hours: Monday–Friday: 7:30 AM–8:00 PM Saturday–Sunday: 8:00 AM–6:00 PM Back to Top
Theresa Phillips Manager, Technical Support 407-960-5260 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Israel Malavet, e-PRO® Help Desk Supervisor 407-960-5270 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Roderick Dela Cerna Lead Technical Support Representative 407-960-5271 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Sue Queen Sr. Technical Support Representative 407-960-5261 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

James Williams, e-PRO® Sr. Technical Support Representative 407-960-5263 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Ryan O'Connor, e-PRO® Sr. Technical Support Representative 407-960-5262 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Denroy Bryan, e-PRO® Technical Support Representative 407-960-5264 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Paul Figuenick Technical Support Representative 407-960-5266 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Brian Jung, e-PRO® Technical Support Representative 407-960-5268		Sean Robinson Technical Support Representative 407-960-5267 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Tamara Waters Technical Support Representative 407-960-5269 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Back to Top

Administration Compliance and Member Services
Administration Hours: Monday–Friday: 8:30 AM–5:00 PM Back to Top
Debbie Megargee, e-PRO® Manager of Administration 407-960-5330 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Nancy Wilkins Office Administrator 407-960-5331 Email

Tricia Johnson, e-PRO® Lead Compliance Specialist 407-960-5335 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Luis Torres Compliance Specialist 407-960-5336 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Connie Kazakowitz, e-PRO® Member Services Specialist 407-960-5334 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Sharron MacLeod, e-PRO® Lead Administrative Specialist 407-960-5333 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Barbara Wheeler, e-PRO® Member Services Specialist 407-960-5332 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Back to Top
Education and Marketing
Back to Top

Cindy Rayfield, e-PRO® Senior Trainer 407-960-5255 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Terry Barnett, e-PRO® Senior Trainer/Course Developer 407-960-5257 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Katie McCoy Senior Trainer 407-960-5256 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Ivette Jimenez, e-PRO® Trainer 407-960-5258 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Natashia E Ford Communications Specialist 407-960-5254 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Doug Wise Communications Specialist 407-960-5253 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Back to Top
Information Technology
Back to Top
Wayne Ackley Information Technology Director 407-960-5420 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Wendell Thomas Senior Systems Analyst 407-960-5422 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Michael Spiegler Systems Engineer 407-960-5421 This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Back to Top

Data Services
Back to Top
Shayne Fairley, e-PRO® Director of Initiatives and Data Services 407-960-5340 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Wanda Johnson, e-PRO® Data Services Manager 407-960-5341 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Andreia Jackson RETS Administrator 407-960-5343 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Michael Esposito Data Services Specialist 407-960-5344 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sheldon Kagel Software Architect/Developer 407-960-5342 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Back to Top

Accounting
Back to Top
Rey Osorio Senior Staff Accountant 407-960-5320 This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Lori Ramirez, e-PRO® Accounts Receivable Specialist 407-960-5321 This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Back to Top

We're Moving! Feb 2012

Mongo Discontinuation

Short Sale Assistance Desk

Click here to read the Introductory Letter

Click here to connect directly to the Short Sale Assistance Desk.

My Tip of the Week

Online Payment Center

Facebook

Twitter

Opt-In Form

Board of Directors Login

Executive Department

Help Desk

Administration

Compliance and Member Services

Education and Marketing

Information Technology

Data Services

Accounting